Question 1

Do you do wholesale for boutiques or gift shops?

Accepted Answer

Yes! We love partnering with local shops. Contact us for wholesale pricing, minimums, and best sellers.

Question 2

What is Pono Prints Plated?

Accepted Answer

Pono Prints Plated is our functional art line — premium printed license plate frames inspired by Hawaiʻi and designed to add personality to your ride.

Question 3

Do the frames fit standard U.S. vehicles?

Accepted Answer

Yes — our frames are designed to fit standard U.S. license plates.

Question 4

Will it cover my registration sticker?

Accepted Answer

In most cases, no — but placement can vary by vehicle. We recommend checking your state’s requirements and positioning before tightening fully.

Question 5

Are they waterproof / weatherproof?

Accepted Answer

Yes — they are made for everyday outdoor use. Like anything on a car, they’ll last longest with gentle cleaning and normal wear conditions.

Question 6

Do you offer a warranty?

Accepted Answer

Yes! We offer a 1-year fading warranty under normal use. If your printed design fades within one year, contact us with photos and proof of purchase and we’ll help.

Question 7

How do I clean my license plate frame?

Accepted Answer

We recommend gentle hand cleaning with mild soap + water and a soft cloth. Avoid harsh chemicals and abrasive scrubbing.

Question 8

Are these safe for automatic car washes?

Accepted Answer

We recommend hand washing when possible. Automatic car washes (especially brush-style) may cause wear over time.

Question 9

Do you offer custom designs or personalized frames?

Accepted Answer

Yes — we can offer custom names, special colorways, or small-batch designs for gifts, teams, schools, or fundraisers. Send us a message to start!

Question 10

Do you sell in local Hawaiʻi stores or markets?

Accepted Answer

Yes — we do pop-ups and local events, and we’re growing our retail partners. Follow us to see where we’ll be next!

Question 11

How long does shipping take?

Accepted Answer

Most frames ship within a few business days depending on inventory and order volume.

Question 12

Do you collaborate with local artists?

Accepted Answer

Yes — many designs are created in-house, and some collections feature artwork from Hawaiʻi-based digital artists (always with proper credit and collaboration).

Question 13

Is this a good gift?

Accepted Answer

Absolutely! Our products are made to feel meaningful, personal, and island-inspired - perfect for birthdays, housewarmings, military PCS gifts, and “missing Hawaiʻi” moments.

Question 14

What if I have an issue with my order or want to leave feedback?

Accepted Answer

We want to hear it ALL — the good, the bad, and the “here’s how you can improve.” Email us anytime at TeamPonoPrints@gmail.com and we’ll respond within 1–3 days.

Question 15

How long will my license plate frame last?

Accepted Answer

Our frames are made from outdoor-coated sublimation aluminum and are built to last about 5 years outdoors with normal use.

1-Year Fading Warranty: If your printed design fades within 1 year, we’ll replace your frame.

Not covered: harsh chemicals, abrasive cleaning, automatic car washes, damage, or misuse.

Question 16

Do you offer custom license plate frames?

Accepted Answer

Yes, we do. Custom frames are available, but we are limited to using non-copyrighted designs or artwork approved for commercial use.

We will send you a proof to review and approve prior to printing. Custom orders include an additional $10 service fee per pair.

Question 17

How can I become an affiliate?

Accepted Answer

We are currently offering a limited number of affiliate opportunities to American content creators located in:
-- Okinawa, Japan (to support Pono Prints Art)
-- Oʻahu, Hawaiʻi (to support Pono Prints Plated)

Our salute to service: Preference is given to military spouses who have relocated and are building a new chapter away from their jobs, homes, and loved ones.

To apply, please reach out to us at TeamPonoPrints@gmail.com.

Question 18

Does Pono Prints ship?

Accepted Answer

Yes. We ship to all 50 states, as well as APO, FPO, and DPO addresses.

Frequently asked questions